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Tom Morrow's Article

 

Vista painter doesn’t mind doing a few touch-ups. . .

Thomas J. Morrow, Business Editor, North County Times, 1996

VISTA - Most people approach the job of painting a house, whether painting the exterior or interior, with a certain degree of dread. Most people don’t want to think about or want to do it. Joe Lane is different.

Painting is one of life’s tasks that most people either love or hate to do. Fortunately for Lane, most people who can afford to do so would rather have someone else do it for them.

"I fell in love with painting while I was a student in college," recalls Lane, who, with wife, Colleen, runs a successful paint contractor business out of their Vista home. "I first realized I enjoyed painting when I was a youngster working at building model cars and other hobbies that involve painting."

A native of Pennsylvania. Lane recalls decorating his own room as a youngster when his father used to buy "fixer-upper" houses.

"Dad would buy an old home and then spend a year or so fixing it up before selling it," said Lane. "I’d redecorate my room maybe two or three times during the year. I guess that’s where I really got into painting."

"Having the exterior or interior of your house painted by a contractor isn’t an expensive proposition," said Lane. "This is a job much of society does themselves because it is expensive. Most of my clients are middle- to upper-middle-income persons who can afford to have it done."

Lane says one-third of his business is commercial - painting for businesses - but the biggest portion is for private parties (residential).

I would rather do work for a private individual or a businessperson because that way I only have one boss," Lane explained. "I’ve done new-structure painting but you’ve got the other sub-contractors walking over your work; you have the owner, the developer, the general contractor, all of them are bosses."

He prefers repainting work for that reason and he’s stroked his brushes across some of the better homes throughout Southern California some of them owned by some rather famous residents. He just completed painting San Diego Charger Ronnie Harmon’s home in Escondido - inside and out.

Retired baseball outfielder Fred Lynn (Boston Red Sox, Padres, Angels), who now lives in La Costa, called Lane to come out and paint his home after seeing his ad in the phone book.

"He (Lynn) told me that ‘anyone with guts enough to put his bald-headed picture in the yellow pages ad is gonna get my business,’ " laughed Lane.

Lane points out that painting is a property-enhancement procedure that adds to the value of the home, so most people with a significant investment find having a professional paint contractor do the work is well worth the expense.

"When I bid a job, everything is included - preparation, labor and the paint," he said. "I use top-quality paints from Frazee and Vista, depending on the job (interior or exterior)." And the preparation work is often the most difficult, but the most important part of any painting job.

"The proof is in the prep," said Colleen Lane, who takes care of most of the marketing, billing and paperwork for the family business. Colleen Lane works from their home with the computer, keeping track of past and present clients, while working on future clients.

"I’m learning the business from top to bottom," said Colleen Lane. Lane said he always gives a written estimate after carefully figuring all costs, and he does one more thing: furnishes a reference list of former clients - all of his clients.

"I really believe in customer satisfaction, so I’m constantly updating my customer list, and anyone who is thinking about having me do their work can call and of them (former clients) to inquire about the kind of job I did," said Lane.

Lane personally works on every job himself, but he now has three full-time painters helping him. He believes in hands-on management because clients feel more comfortable having the boss right there slapping paint with the employees.

"It used to take me a week to do the exterior of a standard-size home, but now we can do it all in one day," said Lane.¨  [back to "In the Media"]

 

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